| Spa Components Ltd ("we", "us" or "our") provides the services available on the Site to you subject to the following terms and conditions (the "Terms and Conditions"). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.
1. Privacy Policy
Please also review our Privacy Policy, which forms a part of these Terms and Conditions and governs your visit to the Site, so that you may understand our privacy practices.
2. About Spa Components Limited
Spa Components Ltd is the supplier of the goods and is registered in England as Spa Components Limited. No. 6395237 Registered Office: Unit A 24-26 Creek Road, Hayling Island, Hampshire, PO11 9RD, United Kingdom. VAT registration 924856985.
3. Prices
The prices indicated for products available via the Site are all inclusive of UK VAT (where applicable) at the current rates and are exclusive of delivery charges. (Delivery to most locations is free, however for orders above £60)
4. Product Information
We will do our best to ensure that all information, descriptions, photographs and prices of products appearing on the Site are correct at the time when the relevant information was entered onto the system. Though we aim to keep the Site as up to date as possible, the information including product descriptions appearing on this Site may not always reflect the product exactly at the moment you place an order.
5. Reselling of products
Please note that all products and services available on the Site are for personal use only. You may not sell or resell any of the products or services. We reserve the right to cancel or reduce the quantity of any orders that we believe may result in the violation of our Terms and Conditions.
6. Online Orders
When you order online you will be helped through the process by simple instructions on the Site. You may review your order and confirm or correct it prior to finally placing your order. You place your order request for goods from the Site by clicking on the Submit button at the end of the online order process.
When you have placed your order we will send you an email acknowledgement providing you with the details and value of your order, which has been debited to your credit card.
If you require an invoice, please contact us at +44 (0)870 8033 405 or. If you require any further information regarding your order(s) please contact Customer Services on +44 (0)870 8033 405 or (opening hours 9:00am - 5:00pm Monday to Friday). We may not accept your order if we suspect fraudulent activity or violation of our Terms and Conditions (including our Privacy Policy).
If for some reason we are unable to fulfil your order, we will contact you by email or telephone.
7. Payment
You may pay using credit card or PayPal account. When paying by credit card you confirm that the credit card that is being used is yours. All cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.
8. Delivery
We will deliver the goods following the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. If some of our stock is unavailable when you place your order we will send you the rest of the order when it is available. We do not accept any liability for delayed delivery caused by any third party.
9. Intellectual Property
All the content on the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the "Content") is the property of Spa Components Ltd, our affiliates, our partners or our licensors, and is protected by United Kingdom and international copyright laws. The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the registered and unregistered marks of Spa Components Ltd, our affiliates, licensors or partners, in the United Kingdom and other countries, and are protected by United Kingdom and international trademark laws. All other Trademarks not owned by us, our affiliates, partners or licensors that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Neither the Content, the Trademarks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
10. Press articles
Spa Components Ltd does not accept any responsibility whatsoever for any celebrity endorsements in the Press articles displayed on this website. All articles have been reproduced here as they were originally printed and written by the original publisher. Any false claims or endorsements are the responsibility of the original publisher.
11. Website links
A website that links to our Site may link to, but not replicate, our Content; may not imply that we are endorsing such website or its services or products; may not misrepresent its relationship with us; may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; may not use any Trademark without express written permission; and may not link to any page of the Site other than the home page. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link.
12. Your Obligations and Responsibilities
In the access or use of the Site, you shall comply with these Terms and Conditions. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to Spa Components Ltd, our affiliates, partners or licensors.
13. Your personal information
By submitting your details on our website you warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. Please see our Privacy Policy regarding the treatment of your personal information.
If your personal information changes please notify us immediately by contacting Customer Service on +44 (0)870 8033 405 or email us through this website.
Alternatively, you can update your details through the "My Account" page. You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
You can cancel your account at any time by contacting Customer Services on +44 (0)870 8033 405 or by email through this website. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Spa Components Ltd best interests to do so.
14. Indemnification
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys fees, resulting from any action you take that imposes an unreasonable burden or load on our infrastructure.
15. Complaints
If you have any complaints or wish to discuss any matter in respect of the goods please contact Customer Service on +44 (0)870 8033 405 or email us through this website.
16. Disputes
Your use of this Website and any purchase by you of any goods from Spa Components Ltd shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts. Any arbitration shall be heard at a court in London.
17. General
You acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of or purchases on the Site, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site.
We have taken great measures to ensure that your visit to the Spa Components website is an excellent one and that your privacy is constantly respected. If you have any questions, comments, or concerns about our privacy practices, please contact us by email through this website.
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